Terms Of Service

Last updated: June 06, 2019.

This agreement is between you (the “User” or “you”) and Signo Group Ltd. (“Argenome”, or “we”). We provide Users with access to our platform that enables Users to create and manage the End Products (as defined below). These services may be provided through personalized or generalized designs, interaction services or content (collectively, the “Services”) through https://www.argenome.com or any of Argenome’s associated Online Platform (the “Site”) or directly from Argenome and its representatives. By inputting any details, initiating a design process, or using any other content within our Site you confirm your obligation to comply with our Terms of Service, Privacy Policy and any other guidelines posted on the Site. If you do not agree with all of the provisions of this Agreement, you cannot use the Services. Please feel free to contact us with any questions regarding the content of this agreement.

1. Our Designs

a. Platform Purpose

Argenome provides an online platform that assists to create various design assets. Users can use Argenome’s service to create and customize their own design and design concepts for any purpose, such as packages, labels, posters etc. (collectively, the “End Products”).

b. Paid Designs

In order to download and/or use your End Products outside of the Site, whether for commercial or personal use, you must choose the certain Tariff stated on the Site and pay the according Subscription Fee. You may not use any of Argenome’s End Products outside of the Site, whether for commercial or personal use, without paying all applicable and respective Fees in advance. This includes both digital and physical use of the End Products.  Please carefully review Section ‎4 below for additional information and the information on the Site https://www.argenome.com/en/price

c. Unpaid designs

Throughout the process of design, Argenome shows the User different designs and/or design concepts, however the User has no right or license to use or copy any of the designs if the Tariff he uses does not allow to use End Products outside the site. Throughout the process Argenome will also make use of pictures, photos, certain symbols, colors, fonts and other design elements (collectively known as “Design Resources”) that may or may not be used to design the user’s End Product. You may not use any of these Design Resources individually.

d. Third Party Design Resources

You may use purchased End Products outside of the Site, whether for commercial or personal purposes. Prior to creating and using any End Product, Argenome highly recommends you to perform due diligence to determine that the use of the Design Resources is free of any adverse claims and is not subject to any third party rights. Argenome may use Design Resources provided by a third party content provider that obtains the Design Resources from other third party contributors. All use of these Design Resources is AT YOUR OWN RISK. You shall abide by all copyright notices, trademark rules, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sub-license, rent, lend, assign, gift, sell or otherwise transfer or distribute for any purposes whatsoever any portion of the Design Resources not owned by you: (i) without the express prior written consent of the respective owners or (ii) in any way that violates any third party right. You acknowledge that some fonts and symbols used during the Design Process might have been licensed from a third party provider. Under no circumstances will Argenome be liable in any way for any Design Resources, including, but not limited to, for any loss or damage of any kind incurred as a result of the use of any Materials or any part thereof. You agree that you must evaluate, and bear all risks associated with, the use of any Design Resources, including, without limitation, the existence of any third party rights that may exist in such resources.

e. Information

Throughout the use of the Site by the User, Argenome may request the User to input information or answer questions in order to create the End Products (the “Design Process”). Argenome may use this information as detailed in Argenome’s privacy policy available at https://www.argenome.com/en/privacy.

f. Use of Argenome Branding and Design

All of Argenome designs that appear throughout the Design Process, as well as trademarks and service marks, logos, slogans and taglines, are the property of Argenome. Except as otherwise specifically provided herein, nothing should be construed as granting any license or right to use any trademarks, service marks, logos, slogans or taglines displayed on the Site which are the property of Argenome (the “Materials”). Any use of the Materials for any purpose other than as specifically permitted herein or without our prior consent or the prior written consent of our licensors, as applicable, is expressly prohibited. We reserve all rights not expressly granted in this Agreement.

2. Accessing your Argenome account

a. Account Access

we will provide you with access credentials to a personal account on the Site (the “Account”), thereby allowing you access to the designs using one computer at a time through the Site.

b. Account Information

You agree to fully and accurately provide the information requested by us when setting up your Account and to regularly update such information. Your failure to do so may result in the cancellation of your Account and loss of previously purchased End Products and/or future Services. You further agree (a) not to provide User IDs to anyone who is not your employee, and (b) to ensure that all individuals permitted to use the User IDs are aware of and have agreed in writing to comply with the terms of this Agreement.

c. Product Information

Throughout the Design Process you will be providing information to create your End Product, and you are legally responsible for all information that is used to create your End Product. Argenome is not responsible for the content you provide, neither as to the End Product nor as to the Account. You are solely responsible for the accuracy and appropriateness of all data and content of your End Products; including name and all the text added by you. Argenome will not be held responsible for inaccurate information or any potential damages caused by such inaccuracies. You further understand that Argenome may not maintain copies of files featuring these designs and may decline at any stage a request to change information.

d. Hosting

You hereby grant Argenome a worldwide, royalty-free, non-exclusive license to host the designs created and warrant that you have all the rights necessary to grant us such license. You are responsible for any content and/or End Products that may be lost or unrecoverable through your use of the Services. You are encouraged to back up your End Products regularly and frequently.

3. User responsibilities

a. Legality of Activity

You accept sole responsibility for all of your activities using our Site, including content you submit or share via Argenome’s Design Process. You will not use our Services for any illegal purpose. You are responsible for ensuring you do not violate the laws of your jurisdiction, including but not limited to copyright, IP, trademark, design patent and related laws. Argenome may determine in its sole discretion whether or not an Account is in violation of any of its policies. Violation of any of these policies may result in User information tracking with such information being stored to identify the offending user. Offending User may be permanently restricted from holding an account or using the Services. If Argenome reasonably determines that your Account is being used for illegal or fraudulent activity, then your Account may be immediately terminated. We may also report you to law enforcement officials in the appropriate jurisdictions.

b. General

In addition, you agree to all of the following:

1. You hereby confirm that you are at least 13 years of age and will not use Argenome Service or End Products for any unlawful purposes or to conduct any unlawful acts, including fraud, embezzlement, money laundering or to impersonate another person.
2. You will not access the Services through automated means.
3. You will not imply or claim that you are affiliated with or endorsed by Argenome without our express written permission.
4. You will not access the Services or the Account by any means other than through the interfaces provided by Argenome and you will not attempt to or actually override or sabotage our security. In addition you will not attempt or engage in any action that directly or indirectly interferes with the proper working of or places an unreasonable load on Argenome infrastructure.
5.  You agree that Argenome shall not be responsible for any loss or damage of any sort, directly or indirectly, incurred as a result of using or clicking any third party links appearing on our Site.
6. You will not create End Products using Argenome that are: pornographic, sexually explicit, violent, reasonably likely to cause harm, or that could be reasonably considered as slanderous or libelous.

4. Fees and Taxes

a. General

Certain Argenome Services may be subject to payment of fees, one-time or subscription, as determined by Argenome in its sole discretion and notified in relation to such Services (“Fee(s)” or “Paid Tool(s)”). If you wish to use these Paid Tools, or use any of Argenome’s End Products outside of the Site, whether for commercial or personal use, you are required to pay all applicable and respective Fees in advance. If you purchase any Services or End Products that we offer for a Fee, you agree to Argenome or our third party service providers, storing and updating your payment card information. You expressly agree (i) that we are authorized to charge you (A) the stated Fee, (B) any other Fees for Services you may purchase, and any applicable taxes in connection with your use of the Services to the payment card you provide and (ii) to reimburse us for all collection costs and interest for any overdue amounts.

b. Fee Changes

You understand that additional services or End Products that may be introduced in the future may be subject to additional fees. You further acknowledge and approve that Argenome reserves the right to change its Fees at any time, at its sole discretion, upon notice to you if such changes affect your existing subscription.

c. Refund policy

If a User has reason to believe that they were charged in error or a User is not satisfied with the Service, he may provide a written notice to our Customer Support and request to cancel their Fee. When eligible, Fee cancellation can be performed by Customer Support only up to a period of 30 days from the Fee payment date, and only if the End Products associated with the Fee have not been downloaded or used outside of the Site, whether for commercial or personal use. We will not cancel Fees after that time or after an End Product has been downloaded or used outside of the Argenome Site. Eligibility to cancel a Fee will be assessed by our Customer Support team based on a number of factors, including, without limitation, violations to our Terms of Service and improper usage of the Argenome platform.

d. Taxes and Currencies

You have full and sole responsibility for all taxes and fees of any nature associated with our fees and services, including any sales tax related to the purchase or sale of Services and/or End Products. When buying Services and/or End Products, it is your responsibility to decide whether or not sales taxes apply to a sale and to report and remit the correct amounts to the appropriate authority. Argenome shall not be liable for any taxes or other fees to be paid in accordance with or related to the Services and/or End Products. Any tools provided in connection with the Services indicating estimated taxes due are for illustration purposes only. You take full responsibility for all taxes and fees of any nature associated with the Services, including any sales tax related to the purchase or sale of Service and/or the End Products. Argenome may be required to collect Value Added Tax of the European Union (“EU VAT”) from non-taxable EU customers, therefore, EU VAT shall be charged to these customers on top of our Fees if applicable.

e. Subscription Renewals

 In order to make sure that you will not experience interruption of Argenome’s Subscription Services due to cancellation lapse of any subscription period, Argenome will try to automatically renew all applicable Subscription Services before it might expire for a renewal period that is equal in time to the original subscription period and/or the updated renewal period we have on file for you, for such Services, annually or monthly. We automatically charge and collect from you the applicable Fees using the payment method you have on file with Argenome (“Renewal Period”). In order to insure no interruptions or loss of services, Argenome reserves the right (but will not be obligated) to collect and charge for the upcoming renewal period up to one (1) week prior to such Renewal Period commences. In the event that Argenome fails to collect the Fees owed by the User, we may in our sole and absolute discretion (but shall not be obligated to) try to collect at a later time, or block or cancel your User Account, with no further notice. Without derogating any of the foregoing. You shall be solely responsible to ensure a successful renewal of the Argenome Services you use. Accordingly, the User shall hold the sole responsibility for any discontinuation of any Argenome Services previously purchased by them, including due to a cancellation and/or failure to collect the applicable Fees, or due to any Argenome Services not being under our automatic subscription renewals feature. The User acknowledges and agrees that they shall not have any claims or demands against Argenome with relation to a discontinuation of any Argenome Services or Third Party Services associated with Argenome, for whatever reason.

g. Chargebacks

If the User rejects the charge of the payable Fees (“Chargeback”), the action shall be considered a breach of the User fee payment obligations, and their use of the Argenome Services may be automatically suspended and/or terminated. In such case, Argenome reserves the right to block the User Account without any option to repurchase or re-use it, and any end files and/or data contained in such User Account, including any unfinalized or finalized Designs. Access to the User account shall not be regranted until the User pays any applicable Fees owing in full. If the User has any questions or concerns regarding a fee payment collection or attempt made by Argenome, we encourage you to first contact Argenome’s Customer Support team before filing a Chargeback. Argenome reserves its right to dispute any Chargeback received, and to provide the relevant credit company, financial institution or bank with any information proving that the User is responsible for the applicable Fees and did authorize the transaction to Argenome.

h. Our order process

is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns

5. Termination Policy

a. Cancellation by Argenome

 These Terms Of Service will remain in full force and effect at any time while you use Argenome’s Platform or our Services or End Products. We may suspend or terminate your rights to use our Services (including the Account and End Products) at any time at our sole and absolute discretion, including, without limitation, for any use of the Site or Services in violation of this Agreement. You understand that any termination of your Account may result in the deletion of your Account, all related information and the End Products associated therewith from our live databases.

b. Cancellation by User

 You may decide to stop using the Services and End Products and request to cancel your Subscription Services at any point in time. The effective date and time for this cancellation will commence the moment you have issued the cancellation request. The effective date for cancellation of the Subscription Fee shall be at the next Renewal Period. Such subscription will be canceled only upon the expiration of the respective period for which you have already made payment. Please know that as Argenome’s cancellation process may take some time, in order to avoid your next respective charge, your cancellation request should be made at least ten (10) business days before to the expiration of the then-current Subscription period.

6. Other

a. Disputes

 Any formation or interpretation of this Agreement and any disputes arising from it will be governed by the laws of the Russian Federation applicable therein. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located Moscow, Russian Federation, and you hereby submit to the personal jurisdiction of such courts.

b. Indemnification

 You hereby agree to indemnify, defend and hold harmless Argenome and each of its respective officers, directors, employees, agents, affiliates, subsidiaries, successors and assigns from and against any claims, actions, suits, proceedings, losses, liabilities, judgments, settlement amounts, costs and expenses arising out of or relating to your use of the Argenome Services, End Products, designs or Site, including, without limitation, all claims relating to your use of your Account, logo, branding kit or Design Resources.

c. Changes to this agreement

 We might, from time to time, modify parts of this Agreement. In such case, we will release a notice on our Site or send an email to our registered Users. Since such notices might many times be overlooked, we encourage you to frequently check this page for any changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes.

d. Privacy

Please review our Privacy Policy for any concerns regarding your privacy.

e. Misc.

 If we do not enforce any part of this Agreement, it will not be considered a waiver and if any portion of this Agreement is found to be unenforceable, the remaining portion will remain in full force and effect.

7. LIMITATION OF LIABILITY AND WARRANTY DISCLAIMER

OUR SITE, DESIGN RESOURCES, END PRODUCTS, SERVICES AND/OR ANY OTHER CONTENT OR PRODUCT, ARE PROVIDED “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS” AND WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. YOU AGREE THAT YOUR USE OF THE ARGENOME SITE AND SERVICES SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, ARGENOME, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF. ARGENOME MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER REGARDING THE ACCURACY OF CONTENT OR DESIGNS. ERRORS, MISTAKES, OR INACCURACIES OF CONTENT PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES AND SITE WILL NOT, IN ANY EVENT, DIRECTLY OR INDIRECTLY BE HELD AGAINST ARGENOME, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS. ARGENOME WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR OTHER INFORMATION STORED THEREIN. WE SHALL NOT BE HELD ACCOUNTABLE FOR ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SITE, NOR FOR ANY BUGS, VIRUSES OR TROJAN HORSES THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY, NOR FOR ANY ERRORS OR OMISSIONS IN ANY CONTENT NOR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE ARGENOME PLATFORM. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. YOU SPECIFICALLY ACKNOWLEDGE THAT ARGENOME IS NOT LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH THE USER. ARGENOME WILL NOT BE IN ANY WAY RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. ARGENOME WILL NOT BEAR ANY SECURITY RISKS REGARDING BREACH OR DAMAGE TO ANY USER CONTENT. ARGENOME DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY USING OUR BRANDS OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE DO NOT MAKE ANY REPRESENTATIONS THAT OUR WEBSITE IS APPROPRIATE OR AVAILABLE FOR USE IN ALL LOCATIONS. THOSE WHO ACCESS OR USE THE ARGENOME SITE FROM JURISDICTIONS PROHIBITING SUCH USE DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH THE LOCAL LAW. NEITHER ARGENOME NOR ITS THIRD PARTY CONTENT PROVIDER ARE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR COMPUTER OR OTHERWISE) ARISING FROM OR IN CONNECTION WITH USE OF ARGENOME (INCLUDING THE USE OF THE BRANDING PRODUCTS AND LOGOS). YOUR SOLE AND EXCLUSIVE REMEDY IS TO CEASE USING THE SITE, THE SERVICES AND OUR DESIGNS.

8. Customer Support

For any questions regarding these Terms Of Service, feel free to contact our customer service hello@argenome.com